The Mojo Helpdesk System has been disabled.
New Helpdesk System: ServiceNow
How to Access the New Helpdesk System:
- Visit the new IT Helpdesk Portal at https://service.lhric.org/
- Login Details:
- Username: your email address
- Password: your email password
- Once you are logged in, click on 'Submit a Request'
- (For Staff) Then, you can chose the type of request you are logging in:
- Technology Issue: Any technology break-fixes or issues around computers/laptops, Interactive Flat Panels, Internet, Email, Printers, Phones, etc.
- Software Request: Request for any NEW free/paid software
- Internet Filtering: Request to block or unblock a website
- IT Event Setup (accessible only to administrators and main office staff): To submit any technology needs for an event.
Parents have access to a family helpdesk at https://lhric.service-now.com/student. We have discontinued the email portalsupport@henhudschools.org. Parents should use the IT helpdesk to submit any technology related inquiries.